Privacy Policy

Last Updated: February 25, 2025

1. Introduction

Welcome to Crayno CRM. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services.

2. Information We Collect

2.1 Personal Information

When you register or use Crayno CRM, we may collect personal details such as your name, email, phone number, billing information, and clinic details.

2.2 Usage Data

We collect data on how you interact with our platform, including log files, IP addresses, browser type, and pages visited.

2.3 Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, track preferences, and analyze site traffic. You can manage cookie preferences in your browser settings.

3. How We Use Your Information

To provide, maintain, and improve our services
To personalize user experience
To process transactions and send invoices
To communicate updates, promotions, or security alerts
To comply with legal obligations

4. Data Sharing & Third Parties

We do not sell or rent your data. However, we may share data with:

Third-party service providers (e.g., payment processors, analytics tools)
Legal authorities when required by law
Business partners for service integrations

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission is 100% secure.

6. Data Retention

We retain your data as long as necessary to provide services and meet legal requirements. You can request data deletion by contacting us.

7. Your Rights

Depending on your location, you may have rights such as:

Accessing, updating, or deleting your personal data
Opting out of marketing communications
Requesting data portability

8. International Data Transfers

If you access Crayno CRM from outside our primary data centers, your data may be transferred across borders. We ensure compliance with applicable data protection laws.

9. Children's Privacy

Crayno CRM is not intended for children under 18. We do not knowingly collect data from minors.

10. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of Crayno CRM after changes constitutes acceptance of the updated terms.

11. Contact Information

For any questions regarding this Privacy Policy, please contact us at:

Email: [email protected]