PRIVACY POLICY

Inicio Apparel LLC — Privacy Policy

Effective Date: January 2026

1. Introduction

Inicio Apparel LLC (“Inicio Apparel”, “we”, “our”, “us”) operates the Inicio Apparel mobile application (“App”) and the website inicioapparel.com (“Website”).

This Privacy Policy explains how we collect, use, disclose, secure, and store personal information when you use our App or Website, create an account, or place an order.

By installing, accessing, or using our App or Website, you agree to this Privacy Policy.

2. Hosting & Data Storage

  • The App is distributed through the Google Play Store
  • All data is processed and stored securely through private hosting
  • We use secure encrypted communication (SSL/TLS)

3. Information We Collect

A) Personal Information Provided by You

Retail customers:

  • Full Name
  • Email Address
  • Phone Number
  • Delivery Address
  • Account Password (optional, encrypted only)
  • Order details and purchase history
  • PayPal transaction ID and status (no card data stored)

Wholesale customers (additional):

  • Company Name
  • Business Address
  • Contact Person Details
  • Company EIN
  • Reseller permit number

B) Automatically Collected Information

  • Device model and operating system
  • IP address and approximate region
  • App usage analytics
  • Crash logs and performance diagnostics
  • Cookies and similar technologies

4. How We Use Personal Information

We use personal data for the following purposes:

  • Account creation and user authentication
  • Order processing, shipping, and customer support
  • Payment verification through PayPal
  • Order confirmations and communication
  • Invoicing and transaction records

We do not sell personal information.

5. Payments & Financial Data

Payments are processed exclusively via PayPal.

We do not collect or store:

  • Card numbers
  • CVV
  • Bank account details

All payment data is handled by PayPal in compliance with PCI-DSS security standards.

6. Sharing of Information

Information may be shared only when necessary with:

  • PayPal for secure payment processing
  • Shipping and courier services for delivery and logistics
  • Legal authorities when required by law

All partners are required to maintain confidentiality and data security.

7. Data Retention

We retain personal information only as long as necessary for:

  • Active user accounts
  • Legal and financial compliance
  • Customer support and transaction verification

Users may request deletion of their account and data at any time by emailing [email protected].

8. Data Security

We implement the following security measures:

  • Encrypted data transfer (SSL/TLS)
  • Secure hosting infrastructure
  • Password hashing and restricted access
  • Continuous system monitoring

While no method of transmission is 100% secure, we follow industry best practices.

9. User Rights

You may request at any time:

  • Access to your personal data
  • Correction of inaccurate information
  • Account and data deletion
  • Removal from marketing communications

Contact: [email protected]

We respond to all verified requests within reasonable timeframes.

10. Compliance with Google Play Policy

This App complies with:

  • Google Play Developer Program Policies
  • Google Play User Data and Data Safety Requirements

We collect data only for:

  • App functionality
  • Order processing
  • Account management

No advertising profiling and no background data harvesting are performed.

11. Third-Party Links

Any external links (such as PayPal) are governed by the respective provider’s own Privacy Policy. We encourage you to review those policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above reflects the latest revision.

Continued use of our services indicates acceptance of any updates.