Fair Use Policy

Last Updated: February 25, 2025

1. Introduction

This Fair Use Policy ("Policy") outlines the acceptable and fair usage of Crayno’s services to ensure optimal performance and a positive experience for all users.

2. Purpose of the Policy

Crayno is committed to providing a reliable and efficient clinic management system. This Policy ensures that our services are used in a manner that does not negatively impact other users or violate any applicable laws.

3. Acceptable Usage

• Users must use Crayno’s services for legitimate clinic and patient management purposes only.
• Fair usage of system resources such as storage, API requests, and bandwidth is expected.
• Users should not engage in excessive automated requests or data scraping that may degrade system performance.

4. Prohibited Activities

• Any activity that disrupts or degrades the performance of Crayno’s services.
• Sharing login credentials or unauthorized access to other users’ data.
• Engaging in fraudulent, illegal, or unethical activities.
• Using Crayno for spamming, sending bulk emails, or unauthorized marketing.

5. System Resource Limits

Crayno imposes reasonable limits on the use of storage, bandwidth, and API requests to maintain system performance. If a user exceeds these limits, Crayno reserves the right to throttle, suspend, or terminate the service.

6. Enforcement

Crayno reserves the right to monitor usage patterns and take appropriate action against users violating this Policy. Actions may include warnings, suspension, or termination of accounts without prior notice.

7. Policy Changes

Crayno may update this Fair Use Policy at any time. Continued use of the services constitutes acceptance of any changes.

8. Contact Information

If you have any questions regarding this Fair Use Policy, please contact us at:

Email: [email protected]